Richard is a professor of strategy at UCLA’s Anderson School of Management, and the author of The Crux: How Leaders Become Strategists. This episode is important around why building a strategy is complicated and how people can impact how it is done, check out the video from

The interesting bit start @ 2'39"" on why is strategy failing when left at people at the top

What do leaders who are skilled at navigating complexity know how to do? What do they do differently? What would you observe if a leader had these skills?